01 /Check the five ZIPs instead of the city label alone
The five codes on this page are an exact subset of the working list. 91101 is not included. Do not substitute another Pasadena ZIP to obtain a match; the appliance must be at the physical address provided for service.
Two codes need additional care. The county table associates 91104 with Pasadena and Altadena. It associates 91107 with Pasadena and the unincorporated communities of East Pasadena, San Pasqual and Kinneloa Mesa. Those place names help explain an address; they do not extend service to every address in each community.
Use the service guide that matches the decision
A refrigerator that is not cooling, a washer that stops before finishing and an electric dryer leaving a wet load are different service requests. Choose the relevant guide below rather than trying to identify a failed component from the symptom alone. Record what you observed, when it began and the model number if safely accessible.
For a dishwasher, describe whether the problem concerns washing, retained water, leakage or drying. For an electric oven, distinguish a complete loss of heat from a problem in one selected cooking mode. These details describe the request; they are not a diagnosis or a promise that a particular part will be available.
Nearby listed ZIPs are separate places
The wider working list also includes Altadena 91001, La Cañada Flintridge 91011 and San Marino 91108. These place names do not mean that those areas are part of Pasadena. The county's 2022 ZIP table associates 91011 with both La Cañada Flintridge and Pasadena, while the exact service premises still require confirmation. Use the California ZIP checker with the real address; a shared postal area does not establish an entire municipality as covered.
Keep the property and decision-maker connected
When arranging service for someone else, use the address containing the appliance and name the person who will meet the technician. If approval belongs to a landlord or property manager, arrange how that person can review the estimate. Note unit numbers, any access instructions and whether equipment is built in or stacked, without moving it for photographs.
Diagnostic visit, estimate and scheduling
The repair estimate is provided in writing after diagnosis. The workmanship warranty is 90 days for the same repaired issue, with manufacturer warranties for replacement parts.
Contact the California team at (213) 255-5295 to confirm address eligibility and timing; a listed ZIP alone does not confirm an appointment.
