Terms of Service

Service Agreement

ChantaFix LLC provides appliance repair in its listed Florida and California service areas. Other household tasks require individual confirmation. California service starts from the Glendale area and the listed service ZIP codes. A listed city or ZIP does not guarantee acceptance of every address, appliance or task. We confirm the model, requested work, location and access before arranging service. California dryer, oven, cooktop and range repair is for electric appliances only.

Requests & Appointments

Submitting a form asks our team to review your request. “Request received” means scheduling is still being coordinated. “Appointment confirmed” identifies a confirmed visit. “Existing request” refers to an already open request and does not create a second appointment. Same-day service is subject to confirmed availability. California availability is arranged individually; no fixed opening hours are advertised.

Preferred dates and times are optional requests, not available appointment slots. Florida times use Eastern Time and California times use Pacific Time, including daylight saving time where applicable. Selecting a date alone does not assign a time.

Repair Estimates

Our technician will provide a written repair estimate before repair work begins. You are under no obligation to approve the repair. Additional charges may apply if unforeseen complications are discovered during repair — you will be notified and asked for approval before we proceed.

Published repair ranges are planning guides, not fixed quotes. The accepted estimate and service documents identify the applicable charges and payment terms. Provide accurate contact and appliance details and tell us about access restrictions or unsafe conditions. Do not dismantle or move an appliance to complete the booking form.

Limited 90-Day Workmanship Warranty

ChantaFix LLC warrants the labor performed for 90 days from completion of the repair. If the same issue recurs within 90 days of the original repair, ChantaFix LLC will re-perform the labor at no additional charge. Replacement parts are covered by their respective manufacturer warranties; we will assist you in initiating a manufacturer warranty claim where applicable.

The repair documents identify the covered work, replacement-part coverage and the party responsible for honoring that coverage. This limited labor warranty does not remove rights or remedies that applicable law does not allow to be waived. You may have additional rights under the law of the state where service is performed.

The warranty does not cover:

• Damage caused by misuse, neglect, or unauthorized modification after repair
• Pre-existing conditions not related to the original repair
• Cosmetic damage or normal wear and tear
• Issues caused by power surges, floods, or other external events
• Failures of components that were not part of the original repair

To make a warranty claim, email chantafixllc@gmail.com or call your regional number below within the warranty period and describe the recurring issue. We will schedule a return visit.

Scheduling & Cancellation

Contact the regional team promptly if you need to change or cancel a visit. Any applicable cancellation terms must be communicated and agreed before the appointment is confirmed. This website does not establish an automatic cancellation or no-show charge.

Payment

Payment is due upon completion of service. We accept cash, credit cards, debit cards, and Zelle. Checks are not accepted.

Privacy & Communications

We use the information you provide to review and manage your service request as described in our Privacy Policy. Any optional SMS choice is separate from submitting a service request. Refer to the consent presented in the booking form for its scope.

Brand Names & Independent Service

All brand names, logos and trademarks referenced on this website are property of their respective owners. ChantaFix LLC is an independent appliance repair company and is not affiliated with, authorized by, or endorsed by any appliance manufacturer.

Website Use

The content on chantafix.com is for informational purposes. While we strive to keep pricing and service information current, all quotes are subject to on-site inspection. Published price ranges are estimates and may vary based on the specific make, model, and condition of your appliance.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property ofChantaFix LLC and may not be reproduced without written permission.

Questions & Customer Rights

Contact us with your request or invoice reference and a description of the issue. These terms do not remove protections available under applicable federal law or the law of the state where service is performed. California customers are not required by these website terms to resolve disputes exclusively in Florida.

Changes to Terms

Updated website terms do not retroactively change an accepted repair estimate, an existing warranty or customer rights under applicable law. Review the terms and service documents provided for your repair.

Contact

ChantaFix LLC
Florida: 1647 Van Buren St, Hollywood, FL 33020
Florida phone: (786) 979-3323
California phone: (213) 255-5295
Email: chantafixllc@gmail.com