01 /Three listed ZIPs, with an important address distinction
The Burbank area list on this page is 91502, 91504 and 91505. It does not include 91501 or 91506. A Burbank mailing address alone therefore cannot establish eligibility. Use the ZIP assigned to the actual service premises rather than a billing address or a nearby property.
The county's 2022 ZIP table associates 91504 with both Burbank and Sun Valley in Los Angeles. You do not need to change the city on your address to fit this page. Provide the complete address as it is normally used, and identify the building or unit where the appliance is located.
02 /Choose the appliance before combining requests
For a refrigerator inquiry, say whether the concern is cooling, water leakage, ice production or another observed symptom. A washer request should identify the cycle stage that is interrupted. Electric dryer and dishwasher inquiries have separate service guides, so you can gather the details relevant to that machine.
If a washer and dryer are installed together, identify which appliance has the problem and provide each model number when accessible. Do not assume that one symptom covers both machines or that an assessment of one appliance includes the other. Confirm the scope before authorizing the visit.
03 /Access and approval for the right unit
An apartment number, a separate laundry-room entrance or a property contact may be necessary to find the appliance. Include those details if they apply to your address; they are not assumptions about Burbank housing. Identify who can provide entry and who is authorized to approve the estimate. Leave equipment in place when collecting this information.
04 /Understand the repair approval process before choosing a time
A written repair estimate follows diagnosis.
Completed repairs carry a 90-day workmanship warranty for the same repaired issue; replacement parts follow their manufacturer warranties. A ZIP match does not reserve a time. California contact: (213) 255-5295; appointment availability and the exact address are confirmed separately.